Skillclient not loading software#
Skillclient not loading windows#

We ask that you do not contact SkillSoft directly after running the browser check. Completing these steps will send a copy of the browser report to us. Also, make sure there is a checkmark in the 'Send Results by E-mail' checkbox. Please add in the 'CC' field of the page referenced above. SkillSoft offers a quick and easy Browser Capabilities Check to ensure that your computer and web browser are configured correctly to enable you to access the SkillSoft SkillPort Platform and SkillSoft e-Learning Content that is used to run SkillSoft courses. The following information will guide you through the use of one of SkillSoft's troubleshooting tools. To determine what version of Java you are using and for instructions for installing the most recent version, please select your browser from the list below for detailed steps: SkillSoft recommends you use the latest version, if possible. (CR 103698)Īny version of Sun JRE from Version 1.4.0 to 1.7.0 and all updates (except 1.6.0_10) should work.

The scroll bar does not work and cannot locate the correct key letter position.

Video content does not play on Safari 5.1 with JRE 1.5.0_30.

These are not player issues and have been reported to Apple Corporation. There are known issues with Safari 5.1 that cause content playback issues in the Skillsoft Course Player.

Live Learning is not supported on Safari.

Skillclient not loading windows#

Safari on Windows platforms is not supported.

Internet Explorer: Version 7.x or later.

Other browser versions may work but are currently unqualified. SkillSoft officially supports the following browsers.

Skillclient not loading software#

If this does not work please consult the Pop-up Blocker software vendor for instructions.

For some Pop-up blockers this key combination may allow you to launch the course successfully. If you are unsure if you have a pop-up blocker installed or the correct steps to configure or disable this application, hold down the 'CTRL'key on your keyboard while selecting 'Play this course' from the menu beside the course. Please configure your Pop-up blocker to allow Pop-ups for the following domain names: SkillSoft courses may not launch if you are using a 'Pop-up Blocker' application with your web browser. Having trouble launching a SkillSoft course? Some Common Problems and Solutions